09-06-2014 01:33 PM
I have tried downloading the TAR file many times but the upgrade always fails. I have done my SG300 and RV320 with no problems. the WAP371 fails. Any ideas?
12-08-2014 10:29 AM
Have you tried to upload the firmware tar file to the access point or have you tried to upload its extracted content? I solved the problem by directly uploading the whole tar file to the WAP371 access point.
12-08-2014 12:01 PM
My name Eric Moyers. I am an Engineer in the Small Business Support Center.
All of our WAPs and many of our other lines are coded to look for the entire file as downloaded from Cisco.com.
Eric Moyers
.:|:.:|:. CISCO | Cisco Technical Support | Wireless and Surveillance Subject Matter Expert
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