Hi Frank -- We're requesting that all WAP4410N issues be reported to the Small Business Support Center: http://www.cisco.com/go/sbsc. The information you provide to the Support Engineers might help them resolve similar issues. The US SBSC is available 24/7.
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When the WAP4410N is updated to firmware version 18.104.22.168 it will default to DHCP. (Obtain IP address from DHCP server) If you set the device to factory defaults with it connected to your network it will pick up an IP address from your router or other DHCP server. There are two ways to get to the configuration page:
Locate the DHCP table of your router or other DHCP server. Find the Access Point in the table and make a note of the new IP address. Access the interface of the Access Point at that address. Change the IP address to static.
Set a static IP address on a PC. The following settings will work: IP Address: 192.168.1.200 Subnet Mask: 255.255.255.0 Leave the Default Gateway and DNS servers blank. Open Internet Explorer and type 192.168.1.245 in the address bar. Immediately configure the Access Point with a static IP address so that you will be able to access it at that address when it is reconnected to your network. Remember to set your router as the Default Gateway and the Primary DNS server. (If the IP address of your router is 192.168.1.1, use that address) Also, be sure to set the PC back to DHCP to obtain an IP address automatically on that device.
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