Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

WAP4410n Not working properly - Hung case

I have 5x WAP4410N Cisco access points, the wireless is not responding to join request from wireless clients and i can only access the admin page from the LAN side.

reboot does not work the only way to make it accept join requests is by changing parameters in the AP and save it, it will work for few hours then stops again.

please help in identifying the issue, also i cant seem to be able to open a TAC case.


Re: WAP4410n Not working properly - Hung case

Hi Thabet,

It would be interesting, just for diagnostic purposes,  to upload of the current firmware which is;

1. for WAP4410N V02 (version 2) and

2.  reset the unit to factory defaults, via the GUI.

If that fails to resolve the connectivity issue, then try opening  a case via;

hope this proves useful.

regards Dave

New Member

Re: WAP4410n Not working properly - Hung case


See my new post in the forum how we resolved this issue for our small office that had 6 x WAP4410N with exactly the same issues you have been experiencing.

We struggled for 12 months to find a resolution and as you will read resolved this once and for all.

Kindest regards,

Dale Bentley

CreatePlease login to create content