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Wap4410N stopped working

I have 2 Wap4410n device. they both stopped working at the sane time. The SSID does not show up. I cannot ping either device. I tried to do a factory reset but it is not working. I have pushed the reset button for 30 secs up to 90 and nothing. Should the lights change when the reset happens? Any thoughts on what i can do?

 

thanks

1 REPLY

Hello How long have you had

Hello 

How long have you had the WAP4410N's? Can you send the Serial Numbers for the two devices to me? I can look up to see if they are still in warranty.

Eric Moyers
.:|:.:|:. CISCO | Eric Moyers | Cisco Technical Support |
Wireless and Surveillance Subject Matter Expert

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