Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

WAP4410N stops responding very often

Hi

 

We found that they stop responding to any clients so they cannot get IP addresses, but we can ping the devices and enter the administration page. The only solution is to reboot the AP. we replaced for a new one one week ago under warranty period, we have also applied the latest firmware Version: 2.0.7.4 . I still find the same issue again today , any solution? as I checked this forum that many people complaints this product. Cisco support, any solution for me?

2 REPLIES

What is the serial number of

What is the serial number of your unit? Also could you look at the syslogs and attach an copy of them to this post.

Thanks

Eric Moyers
.:|:.:|:. CISCO | Eric Moyers | Cisco Technical Support |
Wireless and Surveillance Subject Matter Expert

Please rate helpful Posts and Let others know when your Question has been answered 

You can click my name beside the picture if you need to email me directly 

New Member

Hithe serial no. is

Hi

the serial no. is SER1820031M, it is nothing in the syslog, just showing this at below.

 

"Jul 31 15:34:00 Syslogd start up"

 

72
Views
0
Helpful
2
Replies