11-07-2014 08:49 PM
Hi There
I purchased a brand new Cisco wlan controller (2500 model) and one access point from a Cisco authorised supplier. Can I register the controller on the
Cisco website to enable access to download software related to this controller? I want to download the latest "AIR-CTVM-K9-8-0-100-0.aes" software
but I am not allowed according to my profile.
So how do I get access to the latest software for my 2500 WLAN controller ?
Regards
Gideon
Solved! Go to Solution.
11-08-2014 05:05 PM
Can I register the controller on the Cisco website to enable access to download software related to this controller?
Yes and no.
The quick answer is NO. Your authorized Cisco reseller should be able to "attach" the serial number of your WLC to your Service Contract and your Service Contract is attached to your CCO login.
If you go direct to Cisco, it'll take time to get to the bottom of the details plus you need to furnish so many information it's better to get your Cisco reseller to contact them.
11-08-2014 05:05 PM
Can I register the controller on the Cisco website to enable access to download software related to this controller?
Yes and no.
The quick answer is NO. Your authorized Cisco reseller should be able to "attach" the serial number of your WLC to your Service Contract and your Service Contract is attached to your CCO login.
If you go direct to Cisco, it'll take time to get to the bottom of the details plus you need to furnish so many information it's better to get your Cisco reseller to contact them.
11-09-2014 01:29 PM
Hi Leo
Thanks for the information, really appreciate it.
Cheers
Gideon
11-09-2014 07:12 PM
Thank you for taking the time to rate our posts, Gideon.
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