Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

WLAN controller Software Download

Hi There

 

I purchased a brand new Cisco wlan controller (2500 model) and one access point from a Cisco authorised supplier. Can I register the controller on the

Cisco website to enable access to download software related to this controller? I want to download the latest "AIR-CTVM-K9-8-0-100-0.aes"  software

but I am not allowed according to my profile.

 

So how do I get access to the latest software for my 2500 WLAN controller ?

 

Regards

 

Gideon

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Can I register the controller

Can I register the controller on the Cisco website to enable access to download software related to this controller?

Yes and no.  

 

The quick answer is NO.  Your authorized Cisco reseller should be able to "attach" the serial number of your WLC to your Service Contract and your Service Contract is attached to your CCO login. 

 

If you go direct to Cisco, it'll take time to get to the bottom of the details plus you need to furnish so many information it's better to get your Cisco reseller to contact them.

 

3 REPLIES
Hall of Fame Super Gold

Can I register the controller

Can I register the controller on the Cisco website to enable access to download software related to this controller?

Yes and no.  

 

The quick answer is NO.  Your authorized Cisco reseller should be able to "attach" the serial number of your WLC to your Service Contract and your Service Contract is attached to your CCO login. 

 

If you go direct to Cisco, it'll take time to get to the bottom of the details plus you need to furnish so many information it's better to get your Cisco reseller to contact them.

 

New Member

Hi LeoThanks for the

Hi Leo

Thanks for the information, really appreciate it.

Cheers

Gideon

Hall of Fame Super Gold

Thank you for taking the time

Thank you for taking the time to rate our posts, Gideon.

63
Views
0
Helpful
3
Replies