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Fail to send out Call Home HTTP message

valenciaa
Level 1
Level 1

Im having issue with smart licensing. 

Smart Licensing is ENABLED

Utility:
Status: DISABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Callhome

Registration:
Status: REGISTERING - REGISTRATION IN PROGRESS
Export-Controlled Functionality: ALLOWED
Initial Registration: FAILED on May 17 09:21:40 2023 AEST
Failure reason: Fail to send out Call Home HTTP message.
Next Registration Attempt: May 17 09:39:30 2023 AEST

Profile Name: CiscoTAC-1
Profile status: ACTIVE
Profile mode: Full Reporting
Reporting Data: Smart Call Home, Smart Licensing
Preferred Message Format: xml
Message Size Limit: 3145728 Bytes
Transport Method: http
HTTP address(es): https://tools.cisco.com/its/service/oddce/services/DDCEService
Other address(es): default

Periodic configuration info message is scheduled every 22 day of the month at 14:48

Periodic inventory info message is scheduled every 22 day of the month at 14:33

 

service call-home
call-home
contact-email-addr network.administrators@xxx.com
no http secure server-identity-check
profile "CiscoTAC-1"
active
destination transport-method http
no destination transport-method email

 

ip http client source-interface Vlan150

 

I can ping and telnet to tools.cisco.com

Syd-Edge-Sw01#telnet tools.cisco.com 443 /source-interface vlan 150
Trying tools.cisco.com (173.37.145.8, 443)... Open

 

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