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In transport gateway i cannot set the notify email adress

I use TG 3.5 linux and try to config call home mailbox but in alway say invalid notify email adress and cannot leave it blank too.

How should i do?

5 REPLIES
Cisco Employee

In transport gateway i cannot set the notify email adress

This issue is being addressed in the TAC case# 628430921

New Member

In transport gateway i cannot set the notify email adress

Is this fixed? This bug makes the TCG useless.

Cisco Employee

In transport gateway i cannot set the notify email adress

The issue was found to be a coding issue and is resolved in

CSCul96202    TG - Notify email should not be domain specific

This bug was resolved on 9 Dec 2013 and should be in any Linux release of Transport Gateway code after that date.

The bug was found in the Linux version 3.5 release.

New Member

In transport gateway i cannot set the notify email adress

Was the issue fixed for the windows 3.5 version as well? Is the solution the same? Is there there a patch or we just omit the domian?

Cisco Employee

In transport gateway i cannot set the notify email adress

I don't beleive the bug is in the windows version but I would need to  check that statement with development. It could be in common GUI code. There is no indication either way in the bug but all of the TAC cases that are hitting the bug are using Linux.

The bug is the Notify e-mail address field on the transport gateway GUI requires an @cisco.com email address.

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