what are the risk involves in enabling smart call home?
call home is device diagnostic feature, when enabled on the device it can deliver alert messages containing information on configuration, diagnostics, environmental conditions, inventory, and syslog events. It also includes automated TAC SR creation depending on the severity of the alert message. These messages are delivered to cisco via a secure channel.
There is no known impact on the CPU if this feature is enabled.
if ping cisco.tools.com is not working Please add the following
command:# config t ip host tools.cisco.com 188.8.131.52port 443 should
be opened on the device, request the customer network/security admin to
open port 443 Also please collect the call home ...