Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about Smart Call Home, an embedded support feature available on a broad range of Cisco products, provided at no additional cost, with an active SMARTnet, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract. Smart Call Home enabled devices perform proactive diagnostics on their own components to provide real-time alerts and remediation advice when an issue is detected. Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registration, and operation of Smart Call Home. He has worked at Cisco since 2003, as a solutions architect, IT manager, and IT architect.
Remember to use the rating system to let Bryan know if you have received an adequate response.
Byran might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Services, Solutions and Architecture sub-community discussion forum shortly after the event. This event lasts through January 27, 2012. Visit this forum often to view responses to your questions and the questions of other community members.