Welcome to the Cisco Support Community Ask the Expert conversation with Cisco expert Bryan Williams. This is an opportunity to learn and ask questions about Cisco Smart Call Home, a support feature that helps detect and resolve critical problems faster and with less effort through internal diagnostics and support automation, and is included with most Cisco support contracts and runs in a wide variety of cisco devices.
Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registration, and operation of Smart Call Home. He has worked at Cisco since 2003, as a solutions architect, IT manager, and IT architect.
Remember to use the rating system to let Bryan know if you have received an adequate response.
Bryan might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Services, Solutions and Architectures sub-community forum shortly after the event. This event lasts through November 16, 2012. Visit this forum often to view responses to your questions and the questions of other community members.