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Smart Call Home

Community Member
11-05-2012 01:00 AM PST thru 11-16-2012 01:00 AM PST

Read the bioWith Bryan Williams

Welcome to the Cisco Support Community Ask the Expert conversation with Cisco  expert Bryan Williams. This is an opportunity to learn and ask questions  about  Cisco Smart Call Home, a support feature that helps detect and resolve critical problems faster and with less effort through internal diagnostics and support automation, and is included with most Cisco support contracts and runs in a wide variety of cisco devices.

Bryan is a Technical Marketing Engineer in the  Technical Services Product Management group at Cisco. He is an expert in the  configuration, registration, and operation of Smart Call Home. He has worked at  Cisco since 2003, as a solutions architect, IT manager, and IT  architect.
Remember to use the rating system to let Bryan know if you have received an adequate response. 

Bryan might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Services, Solutions and  Architectures sub-community   forum shortly after the event. This event lasts through November 16, 2012. Visit this forum often to view responses to your questions and the questions of other community members.