03-06-2012 01:00 AM PST thru 03-16-2012 12:00 AM PST
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to get an overview of the Smart Call Home and Device Diagnostics offerings from Cisco. Smart Call Home is an embedded support feature available on a broad range of Cisco products, provided at no additional cost, with an active SMARTnet, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract. Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registration, and operation of Smart Call Home. He has worked at Cisco since 2003, as a solutions architect, IT manager, and IT architect.
Remember to use the rating system to let Bryan know if you have received an adequate response.
Byran might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Services, Solutions and Architecture sub-community discussion forum shortly after the event. This event lasts through March 16, 2012. Visit this forum often to view responses to your questions and the questions of other community members.
This event is the continuation from the live webcast that experts gave on Tuesday March 6th. You can review the slides of the presentation here