Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

How to get a Field Engineer on-site support

                   Due to my current SMARTNet that does not entitle on-site support, what is the process to get an FE on-site, how to get a quote?  which Department shoud I contact?

 

Thanks

Trinh

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Hi Trinh-Nguyen,  Please

Hi Trinh-Nguyen,  

Please contact the Cisco Reseller or Sales Account representative you purchased your current  SMARTnet/SNTC contract from to upgrade to an Onsite Support service level. 

Thanks for contacting us.

-Jay

2 REPLIES
New Member

This discussion has been

This discussion has been reposted fromCSC Helps Teachers Without Borders to the Smart Net Total Care community.

Cisco Employee

Hi Trinh-Nguyen,  Please

Hi Trinh-Nguyen,  

Please contact the Cisco Reseller or Sales Account representative you purchased your current  SMARTnet/SNTC contract from to upgrade to an Onsite Support service level. 

Thanks for contacting us.

-Jay

457
Views
0
Helpful
2
Replies