According To Lynden Price's setup guide he says the following
To generate an entitlement, go to the Smart Net Total Care portal: https://tools.cisco.com/smartservices/
Close out of any splash screens.
In the left pane, Select Library > All Collectors
Once the screen loads, select the Actions dropdown and choose to “Register a New CSPC”
CSPC entitlement 1
However, When I login to the link The Page I get DOES NOT SAY SMART NET TOTAL CARE it refers to PARTNER SUPPORT SERVICE ?
Then Lynden says "In the left pane, Select Library > All Collectors"
however I do not have a Library pane in the left hand side, what I do have is
Actions
Generate Reports
Manage Collectors
Manage Users
If I click on Manage collectors from there in the RIGHT hand pane there is an actions tab & from this when I click on MANAGE COLLECTORS
from there on the Right hand pane there is an Actions tab which has the option of "Register A New Collector"
However in Lyndons example it says on his screen it says "Generate a new CSP-C entitlement"
WHAT IS THE DIFFERENCE BETWEEN WHAT I HAVE AND LYNDON'S EXAMPLE PLEASE?
Hi, Click the Back button (in the upper left hand corner of the portal page), and you should see a selection of different services that you have access to:
You currently have Partner Support Service selected. Choose Smart Net Total Care instead and it should show the information you are looking for.
Thanks,
Lynden
