Thanks for the suggestion - we're interested in knowing how we can make it easier, more productive for you to do business with Cisco. We're evaluating options for future APIs and will include your suggestion in that evaluation process.
Follow-up to the link about possible solution for tracking SN to device. We do have an externalized web service (API) that provides end of life data including end of sale date, end of Cisco support, end of contract renewal date but nothing, at this time, for SN to warranty or SN to contract coverage. The end of life web service does not include any service contract data.
Hi - best way is for us to have a quick meeting (live!) to discuss. I'll send an email so we can find time on our calendars. Thanks for the interest.
Was there ever a resolution to this? Previously in my application I had just linked a device to the Service Contract Center and passed in the serial number in the URL:
However this link no longer works. I'd much rather pull in contract data using the external API like I'm doing for end of sale, end of contract renewal, etc.
Specifically, I want:
I have found in previous posts, that we are not the only ones looking for this
The following post indicated there may be a solution:
Does Glen Schlelcher still work there?
Yes it still works, we use it every day.
Go to https://apiconsole.cisco.com/ and sign-in/register. The API instructions are pretty good. Just start with the Hello API to make sure your access token code works, then start integrating the other APIs.
Sorry I'm a beginner on this, but if it doesn't appears in the options, does it mean that I can't use it? or can I add Serial number to information API with other method?
These are all the options that I have:
Yes there are quite a few more than that, including SN2INFOv2. I don't know the rules around access levels to each API (e.g., are some partner only?).
I would send your CCO ID and access request to: