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Required data for reclassifying an URL

If a category or classification of an URL requires a review, the following information would be necessary. Once a reclassification is approved, it usually occurs within 24-48 hours from the time of submission.


  1. URL that needs to be re-categorized
  2. Current categorization for that URL
  3. Category that it should belong to
  4. Reason for the new categorization


If there is a technical issue with URL filtering, a complete troubleshoot file may be necessary for detail investigation. In order to generate a troubleshoot file, please follow the instructions provided in this article.

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‎07-09-2014 10:33 AM
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Check it goes wrong Category!!!!!!!!!!!!