Adding options to a D9854-I

[ebergman]

I bought (3) 9854-I receivers from a dealer that our company uses to buy all the enterprise networking equipment . Then I discovered that I also needed to buy some options to get the features I need, so I bought (3) each of

L-D9854-DVBS2

L-D9854-HDDEC

L-9854-MP4DEC

L-D9854-IPOUT

I got an email from the dealer, that has eDelivery Access Order, so I registered and got a CISCO ID, and then tried to download these licenses, but the only thing that would download was a pdf.

So my question is twofold:

One, what are the deliverables for licensed options for the D9854? and

Two, I do not see anywhere in the D9854-D9854-I-Advanced-Program-Receiver_SW-V4-50-Installation-and-Configuration-Guide.pdf

on how to apply the licenses to the units.

OK threefold,

Are there more steps to getting access to the products I bought, does my CISCO ID need to be linked to our company, the dealer, etc so I can access the needed deliverables?

Thanks

Eric Bergman

[Philip D'Ath]

Are you sure they are not honesty licences?  I'm not familiar with this product, but you may now have to do anything with the licences.

If you get a Cisco SmartNet contract you can link that with your CCO username which gets you download rights, the ability to open a Cisco TAC case, etc.

[panayiotiscy]

Hello Eric,

i am not sure if i can really help you but lets give it a shot. What is the status of the hw/features under the Ssytem setting/identification?

Regarding the license, usually you activate the Cisco PAK under www.cisco.com/go/license and as far as i know for this action your cco account dont need to be associated/linked with any company.

what version are you currently running on the d9854?

[ebergman]

Thanks for the replies, I am probably a couple steps behind you.

I ordered the options from the dealer, and got a eDelivery email, which kind of worked after I got a cisco.com account. But when I chose to download the complete order, all that I got was some "Right to Use Notification" pdf. and no PAKs or license keys. I do not believe that this product is the "honesty" type of license, note in  the  top description entry that it says "Field Upgrade E-Delivery". So I believe that I would need, perhaps a PAK, and then thru some process convert that into a license key, which I would then put into the equipment?

[panayiotiscy]

Hello Eric,

Well, its wise to contact licensing@cisco.com for further instructions, even though the RTU most probably implies that you can use it straightahead, still i am not sure on how to activate those licenses.

What is the features/license status in your d9854 showing?