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Cisco Employee

[Cisco FAQ] - Doctor report

Why should I run it? How should I run it? What information should I be looking for?

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Cisco Employee

What is the DNCS doctor report?

The Doctor Report is one of the most important tools that system operators can use to evaluate the configuration and operation of the DNCS. Output from the doctor report appears on the screen of the DNCS and is written to an output file called report._

To run the Doctor Report, type the following command in an xterm window on the DNCS:

SP Video TAC Lab SR 4.2>> /export/home/dncs/doctor/doctor -av

Best practices suggest that the Doctor Report should be run twice a day to check:

  • All processes are running.
  • System Time Messages (STMs) were delivered within the last 12 seconds.
  • The EUT (Entitlement Unit Table) was updated within the last 60 minutes.
  • All BFS carousels are up, all sessions are active and only one process per carousel.

The Doctor Report should be run once per day to verify:

  • No DNCS corefiles exist.
  • Each DNCS volume uses less than 80% of its space.
  • Each DNCS swap space is more than 1GB.
  • DNCS time is synched to an external source.
  • Seven days of IPG grid information is available and long descriptions are available,
  • The DNCS load average is consistent.

For version info and a detailed listing of all options for this utility, type the following command:

SP Video TAC Lab SR 4.2>> /export/home/dncs/doctor/doctor

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Cisco Employee

What is the DNCS doctor report?

The Doctor Report is one of the most important tools that system operators can use to evaluate the configuration and operation of the DNCS. Output from the doctor report appears on the screen of the DNCS and is written to an output file called report._

To run the Doctor Report, type the following command in an xterm window on the DNCS:

SP Video TAC Lab SR 4.2>> /export/home/dncs/doctor/doctor -av

Best practices suggest that the Doctor Report should be run twice a day to check:

  • All processes are running.
  • System Time Messages (STMs) were delivered within the last 12 seconds.
  • The EUT (Entitlement Unit Table) was updated within the last 60 minutes.
  • All BFS carousels are up, all sessions are active and only one process per carousel.

The Doctor Report should be run once per day to verify:

  • No DNCS corefiles exist.
  • Each DNCS volume uses less than 80% of its space.
  • Each DNCS swap space is more than 1GB.
  • DNCS time is synched to an external source.
  • Seven days of IPG grid information is available and long descriptions are available,
  • The DNCS load average is consistent.

For version info and a detailed listing of all options for this utility, type the following command:

SP Video TAC Lab SR 4.2>> /export/home/dncs/doctor/doctor

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