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[Cisco FAQ] - On my D9850 I'm only getting audio, no video on some channels.

Is this an hardware issue or configuration issue?

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Cisco Employee

[Cisco FAQ] On my D9850 I'm only getting audio, no video on some

One possibility is that you tuned to a HD service or a MPEG 4 service. some broadcaster carry SD and HD services in their transport streams.

The D9850 only support MPEG 2 SD, if you require HD or MPEG 4 you will need a D9854 or D9858 receiver depending on your application.

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Cisco Employee

[Cisco FAQ] On my D9850 I'm only getting audio, no video on some

One possibility is that you tuned to a HD service or a MPEG 4 service. some broadcaster carry SD and HD services in their transport streams.

The D9850 only support MPEG 2 SD, if you require HD or MPEG 4 you will need a D9854 or D9858 receiver depending on your application.

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