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New Member

Upgrade DCM9901 cannot get the config with upgrade it

Dear all,

I  want to upgrade a DCM 9901 in version 12.10.03 and my problem appears  when I launch Upgrade it, the DCM is detected but I have an error  message :

"Cannot get aconfig.txt or bconfig.txt from the target".

So I can't upgrade the equipment. Do you have any idea ?

Thanks,

Regards.

Nick

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Upgrade DCM9901 cannot get the config with upgrade it

Hi Nick

Thanks for using CISCO Support Forum

It looks like some issue with FTP credential.

Could you please go to DCM GUI then check it has OS account  guest/guest with all permissions including SSH ?

If it has, you should be able to ftp into DCM with guest/guest account from DOS prompt.

Please have a test these 2 things.

Please let us know the outcome

Best Regards

4 REPLIES
New Member

Re: Upgrade DCM9901 cannot get the config with upgrade it

Hi Nick

Thanks for using CISCO Support Forum

It looks like some issue with FTP credential.

Could you please go to DCM GUI then check it has OS account  guest/guest with all permissions including SSH ?

If it has, you should be able to ftp into DCM with guest/guest account from DOS prompt.

Please have a test these 2 things.

Please let us know the outcome

Best Regards

New Member

Upgrade DCM9901 cannot get the config with upgrade it

Hi Taeho,

Thanks for the help, the problem was indeed the guest OS Account missing.

Now it works !

Thanks.

Regards.

Nick

New Member

Upgrade DCM9901 cannot get the config with upgrade it

Glad to hear that your issue is gone !!

Have a good day

Regards,

Taeho

New Member

Hello Cisco Team,

Hello Cisco Team,

I already added guest/guest account in OS account with permissions including SSH

Still i have error

error  message :

"Cannot get aconfig.txt or bconfig.txt from the target".

Pls do the needful...ASAP.

Thanks !!!

Kamal

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