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New Member

mds9xxx license

Morning,

I have a customer who lost the pak key for two 9140.

Is it possible to get a duplicate of the pak or the licenses?

Thanks

Walter

2 REPLIES
Cisco Employee

Re: mds9xxx license

Yes you can obtain a duplicate license.

Compose an email to licensing@cisco.com.

Include the MDS serial numbers.

From the cli 'show licnese host-id'

Explain the situation and include the original service order, or purchase order from when the original license was obtained.

They should then be able to generate a license PAK and email you the information.

Hope this helps,

Mike

New Member

Re: mds9xxx license

If you have the Cisco sales order of what shipped directly to the customer, the PAK can be identified. If not, it is more complicated...

Do you know if you have the Cisco sales order or the PO# to Cisco for this gear?

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