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Problem Shared NAS NSS6000

Hello,
          I'm having problem in my NSS6000 NAS device, where  since the date of 19/07/10 are gone all my shares created to access the  files that are in it. In an attempt to create a new share creation is  accomplished but it will not appear on the shared option. The volume is intact and does not generate any event  log, has been updated the firmware but the problem persists. Could anyone  help me with this matter?

It opened a ticket with cisco but got no  answers in this case.

Sorry for my english

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