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New Member

Switch CLI Credentials

We have four MDS switches here and one of them keeps asking for "Switch CLI Credentials" when I run "Show Tech Support" from Device Manager. The other three work fine. When I put the correct username & password it still comes back with the same error.

4 REPLIES
Silver

Re: Switch CLI Credentials

Switch getting managed even after deleting valid CLI credentials. Try this bug CSCsh31390

New Member

Re: Switch CLI Credentials

What is "Bug CSCsh31390"?

New Member

Re: Switch CLI Credentials

are you sure the CLI account you are using works on that switch ? have you tried openg a command line session to check the user and password are correct ? DM and FM use a different account to the CLI.

New Member

Re: Switch CLI Credentials

All four switches use the same username and password and I get into DM & FM using these credential's. I Also get into CLI by the same way. I can open DM on this switch using the same credential's but get the error when trying to run "Show Tech-Support".

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