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Community Member

Unable to launch DCNM-SAN from DCNM Web gui (6.2.3)


Cisco DCNM 6.2.3  with Oracle Express 11.2 has been installed (3 times) on a Windows 2008(64 bit) R2 Enterprise edition.

Installation completing without any errors, however, running into the below 2 issues when launching DCNM-SAN.

1) On the DCNM server, window services show the Cisco DCNM services as "started" but without restarting  service manually, giving an error "Unable to connect to DCNM-SAN Server", if I restart DCNM-service (ex: after rebooting windows server for patching etc..) it works fine.

Question: Why DCNM service has to be manually restarted after system reboots, even though the service is set to automatic and showing as started ?

2) When launching DCNM-SAN from remote through portal (ex: https://dcnm-san-server:443/  its gving jboss(?) error " org.jnp.interfaces.namingcontextfactory".

Attached the screenshot of org.jnp err., any suggestions please ?


Community Member

Re: Unable to launch DCNM-SAN from DCNM Web gui (6.2.3)

Please open tac case, we need to track it as bug when validated.

Sent from Cisco Technical Support iPhone App

Community Member

Same issue here, is there an

Same issue here, is there an update?


Community Member

Cisco tac case was opened, it

Cisco tac case was opened, it was found that java  1.7.0  is not supported, looks like Cisco only tested Java versions 1.6.0_31 & 1.7.0_17. Tested with 1.6.0_31, works fine but we keep updating Java so it broke again.

Community Member

I am using same DCNM server

I am using same DCNM server version as yours.

I tested that using java 1.7.0_51 is fine for DCNM-SAN client but not DCNM-LAN client (the GUI will be stalled).

And when the login prompt does not pop up, I tried adding the DCNM server address to the configure java > security > edit site list ...

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