The rating system is designed to help members find quality information faster and to acknowledge those members who contribute highly technical content to the Cisco Support Community.
What do ratings mean?
Any registered member can rate a discussion post, blog, video, and document. You must be logged in to submit a rating. Ratings are on a scale from 1 to 5:
The reply asked for more information
If you originate a discussion question, you also have the opportunity to indicate when a response has resolved your issue.
Please take the time to do so, as this is a helpful way for others to find solutions to their issue.
Why should I rate content?
If you see a post (Discussion Reply, Blog, Video, or Document) that you think deserves recognition, please take a moment to rate it. You'll be helping yourself and others to quickly identify useful content -- as determined by members. And you'll be ensuring that people who generously share their expertise are properly acknowledged. As posts are rated, the value of those ratings are accumulated as "points" and summarized on the Member Profile page and on each member's Preferences page.
The Discussion includes a reply that solved the author's issue.
Average of all ratings within the content (Discussion, Blog, Video, or Document)
Number of times the content has been rated
Where can I see my average rating and points?
Click on the user profile and go to "Reputation" tab as shows below. You will see the average overall rating of all your posts/content, followed by the total number of ratings received. You will also see a breakdown of points by community and content type.