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Finesse IPPA "sign-in error ,If the Problem persists, contact your administrator"

We Configured the Finesse IP phone agent service ,Finesse Desktop is working fine

When we select Finesse IPPA service ,Its asking to provide the Agent ID, Password, Extension

While submitting giving error "sign-in error ,If the Problem persists, contact your administrator"

UCCX 11.5

CUCM 11

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