TelePresence and Video Infrastructure

Hi All, We need to help on create some policy for the CMS space creating by users Since users are giving ugly names for the "coSpaceUri" ,This we are unable restrict Need restrict by giving only 4 digit numbers eg: (prefix 987+"4Digit Number"@domain....

We have TMS (14.4.2), VCS C and E (8.2.1), TMSXE (4.03) all connected and working in a webex enabled telepresence environment. Exchange is 2007. When a user books a meeting in outlook they get confirmation from the exchange that the telepresence room...

Is there a factory backdoor into the SX80 without doing a factory reset.  Password was lost and no backup of the configuration exists.  Just need to make a change to the IP.

Hi Team! I wonder, if there is a way to delete entries in the list of "convertable useres" ( Control Hub / Overview / Onboarding / Check for potential new users ).Background:While converting two potential new users, an error occured and now I neither...

Hi Community,  I'am currently encountering some issue with Jabber when i tried to call outside, I was able to extract CDR logs and found out that there was a disconnect cause value of 88 which means "Incompatible destination".  What my concern is tha...

viHi,  I am trying to setup a standalone. Can anyone please help me to check what configuration I missed. Attach are the screenshot on the Web GUI of roomkit plus. The setup is the roomkit will be able to call their bluejeans account(SIP URI) and the...

I have two C60 codecs I am controlling through the Serial port on the back of the codec using a Crestron controller. On only one of the codecs, communication will stop working over time, say approximately after a week. The only way to re-establish co...

Hello, I am currently starting with TMS API and when getting the list of TMSSystems through GetSystems call, the response is missing Call Settings data (SIPUri, H323Id, E164Alias), System Status, etc. The fields are set for the endpoints in TMS, AP...

We have upgraded a number of TelePresence Units from TC7.3.9 to TC7.3.12 but the Touch Panels are disconnecting and won't reconnect.    They are stuck on a black screen with the Cisco Logo and not doing anything. They won't factory reset either. 

Hello hello,Telepresence Servers are old, obsolete, replaced by better Cisco stuff, but I still need to keep them online some time until my company joins Cisco's updated universe. So I am still managing some virtual Telepresence Server and was wonder...