I have to agree that broken links on this site are a real problem. This creates so many additional problems for people that are completely unnecessary. One week you find a great doc or tech note, you bookmark it knowing how long it took to find in the first place. Then a few days later you go back to look at it again and poof!! "the page you have requested is no longer available" comes up, makes you want to cry or worse ;-)
I do think that Cisco could do a much better job of keeping things up to date. When you link from a doc on Cisco.com and it is broken this is really unprofessional. If we all ran our businesses like this we wouldn't be in business for long.
I do acknowledge that this site includes a vast amount of references but the number of broken links and unusable urls is really really sad! (enough venting!!)
Here is one that works :)
Use the following procedure to obtain licenses for Cisco Unified Communications Manager when you are upgrading from supported 4.x releases.
Step 1 After you complete the Cisco Unified Communications Manager upgrade process, navigate to Cisco Unified CallManager Administration and choose System > Licensing > License File Upload.
The License File Upload window displays.
Step 2 Choose the license XML file from the Existing Files drop-down list, and click View File. The window refreshes and displays the information for the selected license. Copy all of the information in this file except the HTML tags. To copy the contents on this window, choose the appropriate text and choose Ctrl-C (Copy).
Give a look to the certifications forum. I reported about strange emails about a legit cisco site that is made to really look like a phishing one. Kevin's theory is that it is a test to see how alert students are :)
Sucedia que un Supervisor via Finesse necesitaba ingresar a una llamada activa de un Agente, función que se denomina Silent Monitoring, Monitoreo Silencioso.
Cuando queria el Supervisor ingresar por esta funcion salio este error:
Adjunto un documento que muestra a grandes rasgos el procedimiento que le permite a un usuario final acceder al manejo de sus correos de voz usando su Navegador Web.
El componente utilizado fue el Cisco Unity Co...
Luego de un Upgrade de CUCM, version 9.1 a version 11.5, el servicio Extension Mobility Cross Cluster (EMCC) produce falla en IP Phones, ejemplo Cisco 7940.
La falla es que al intentar acceder al servicio de EMCC se ve un mensaje de error en la p...