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Community Member

Add a SX20 to VCS

Hello guys,

  I'm new in the telepresence world, so I'd like to know how to add a SX20 to a VCS that is actually in production. If you have any presentation or video would be great.

Thanks,

5 REPLIES

Add a SX20 to VCS

You might want to take a look at the admin guide, assuming you have TC6.x:

http://www.cisco.com/en/US/docs/telepresence/endpoint/quick-set-sx20/tc6/administration_guide/sx20_quickset_administrator_guide_tc60.pdf

See page 61 for H.323 and page 82 for SIP.

In short; go into system configuration-->H.323, set CallSetup Mode to Gatekeeper, set Discovery to either Auto or Manual depending on your local requirments. If set to Manual then enter IP address of VCS.

You also need to enter an E.164 Alias and, optionally, an H.323 I.D.

If you want to use SIP as well as H.323 then go to SIP, under Profile 1 enter the SIP URI (address) of the end-point, then under Proxy 1 you enter the IP address of the VCS. Discovery as Manual or Auto depending on your requirements.

/jens

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Community Member

Add a SX20 to VCS

Hello jens

We encounter difficulties to connect our two telepresence equipment SX20, one of which has a bridge. When calling one SX20 from the other one,  once the connection is established, the message "no incoming video" appears on the screen. How to solve this problem?
Also, we wish to call the SX20 from video jabber accounts from computers and vice versa . How can we do that ?

Thank you in advance

Add a SX20 to VCS

Please describe the deployment, call control, networks, dial plan, ...

In short, missing audio/video is often caused by firewalls/routers/algs and other l3 devices.

Regards calling and addresses check out

And other admin and deployment guides for your components.

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Community Member

Add a SX20 to VCS

thank you Martin for your help

The picture underneath is what we want to do. But at present, i only  try to connect the two SX20 and i dont have video connexion. I am not a specialist so thank you very much for your help

Add a SX20 to VCS

The drawing does not show any VCS or gives info about the network.

Check with the deployment guides and the endpoints admin guide and see what you understand and where you have issues.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

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