allow external users call internal endpoints via IP (VCS-E)
All of out endpoints (cisco and polycom) are connected to our VCS-C >> VCS-E and dial out via H323 and SIP. We also receive SIP calls from the outside world. We now have the need for external endpoints to dial us via IP. How do they call our endpoints and come through our expressway via H323/IP?
External customer needs to call endpoint firstname.lastname@example.org. How do they dial this endpoint via IP?
Note: none of our endpoints have external IP addresses.
If they must dial via IP, and IP only, you could setup the VCS Expressway with a fallback alias (Configuration > DIal Plan > Configuration). The external endpoint will then just dial the IP of the VCS Expressway, and it will be redirected to fallback alias. This alias can point to any endpoint registered to your VCS.
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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