07-09-2014 01:19 AM - edited 03-18-2019 03:10 AM
Good morning
My client is having an issue with the back-light setting on the new Cisco TelePresence SpeakerTrack 60.
Their codec is a c40 on firmware version 7.1.4
They have just installed the SpeakerTrack 60 in place of a single camera. When the client connects a call the image is very dull. If the client turns the camera back-light off on the codec, and then back on again during the call the image brightens again.
When it was a single camera system the back-light worked perfectly fine.
Any ideas?
Many thanks in advance
Luke
07-18-2014 09:04 PM
Hello,
not sure if it is possible to do this on that camera,
but have you tried this command : "systemtools camerarescue"
08-22-2014 07:26 AM
Hello,
"systemtools camerarescue" resolved the issue!!
Thank you maucorde
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