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Backup of EX or SX using 6.3 question

Have some EX60's and SX20's that have been upgraded to 6.3.0

when looking at the backup file, I do not see the directory nor the Favorites that have been configured.

How can we get at least the Favorites in the backup?

Seeing the same in 6.2.x as well

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2 REPLIES
VIP Green

Backup of EX or SX using 6.3 question

The directory would be pushed to the device from TMS, so wouldn't need to be backed up - but for the local phonebook/favorites, they do not appear in the backup, as the backup is just a copy of the output of the "xconfiguration" command.  The phonebook is not part of the "xconfig".

You can manually get the phonebook from a device via the CLI using the following command:

     xcommand Phonebook Search Phonebook: Local

And you'll get the information back similar to:

     *r ResultSet Contact 1 Name: "loopback@cisco.com"

     *r ResultSet Contact 1 ContactId: "localContactId-1"

     *r ResultSet Contact 1 ContactMethod 1 ContactMethodId: "114"

     *r ResultSet Contact 1 ContactMethod 1 Number: "sip:loopback@cisco.com"

If you believe that the backup of the phonebook should be included in a system backup then I'd suggest you log a feature request with your local Cisco representative for evaluation and possible inclusion in a future release.

Wayne

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Wayne
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Cisco Employee

Backup of EX or SX using 6.3 question

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