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C-series call hang up fails

Anyone every have call hang up fail to end the call on Cisco codecs?

Had this occur a couple of times on different C-series codecs (C20, C40) with TC6.2.0

Call hang up fails from Crestron control interface, IR remote and codec web call control. Had to restart codec, or a TMS hang up worked on last occurrence.

Is there a new feature that could explain this, like call on hold?

No multisite on these codecs.

1 REPLY
VIP Green

C-series call hang up fails

I have ahd this occur on one or two occasions - nothing consitent - and not frequent enough to have an issue with - although mine was hanging up via the web interface... it did occur when we were on TC6.2.0, but I can't recall having an issue with TC6.2.1 or TC6.3.0 as I haven't seen it happen recently.

Wayne

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Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.
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