06-20-2012 09:34 AM - edited 03-17-2019 11:20 PM
As we have configured the touch panels with IP address on the network, customer would like to monitor touch panel in Telepresence Management Suite, I have looked around and cant find infrimaton regardsing or alerts notifications you can setup within in CTMS.
Can you please advise if this is possible or something that will added in the future releases
Many Thanks
Neelesh
06-20-2012 12:00 PM
Hi Neelesh,
I believe you're referring to TMS only in the above query. Or are you talking about managing the endpoints with both TMS and CTMS ? I am confused as you have mentioned both in your query.
Please confirm.
Regards,
Mubashshir Akhtar
06-22-2012 03:58 AM
Hi Amlesh
Thank you, i will look at getting snapshots, will alos be great ito know if this feature will be added.
Many Thanks
Neelesh
06-22-2012 04:00 AM
Hi Mubashshir Akhtar
This will be for TMS only.
Many Thanks
Neelesh
06-20-2012 06:43 PM
Hi Neelesh,
The touch panels are just the user interface for the codecs. It cant be added to TMS to monitor the touch panel.
The best thing customer can do is to get the snapshots of the touch panel from codec.
I am pretty sure that these might not be added in future releases however anyone from higher management can comment on this.
Thanks,
Amlesh
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