We lost our release key in our Tandberg C60 Integrator with serial # B1AD4800023, how can I get it and how can i load or enter to the system? I reset the unit to factory default and I can't access it to the web interface. I cannot set it also the menu setting using remote control, it shows error release key needed.
I hope that you can help me with this matter and thank you for your support.
But I believe this release key you can apply through web interface only.
For to get web interface ,make sure you have configured all the IP parameters ip, subnet, gateway and vlan correctly. and ensure http is on under advanced configuration - network services. If possible establish a point-point network connection with codec.
Thank you for your advice I will try to get the release key. Regarding the web interface as what I mentioned before I can't set it due to an error needs a release key even I am using the remote control. I think all the settings has been erased due to resetting ofnthe system to factory default.
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