when we are creating bridge in MCU 5310 and add the participant for India and u.k location.what happen when we add U.k location endpoint automatically disconnect Exactly after 15 minute.
U.k endpoint Sx-20 as well MCU 5310 is Registered to India gatekeeper we are facing this issue only for u.k location endpoint.
As per client u.k network is in different segment and running in MPLS network and they have not deployed any firewalls.
When i checked in MCU when call disconnect Exactly after 15 Minute we are getting timeout error.My question what are the parameters i need to check in network as well in checkpoint.Is it we need to upgrade the firmware for SX-20 device currently its running on TC 6.0.
Very much Appreciated if i will get the quick reply on my query.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...