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Call recording Storage calculation

Peter Anders
Level 1
Level 1

I am currently implementing the TCS recording server and I have the following questions.

1. What is the calculation for the storage component for call Recording. IE if I am recording a SD call for an hour , how many Gb will it use?

2. Can i just populate the HDD bays within the TCS server?

3. Is an external media server required or cna I just use the inbuilt one?

Thank you in advance for your help.

2 Replies 2

Wayne DeNardi
VIP Alumni
VIP Alumni

I'm not sure of a specific calculation for estimating the storage required for a recording.  We have around 1000 SD recordings stored at the moment of various lengths (~300Gb in total).  Ones around an hour long vary from 200 - 350 Mb.

We also use the inbuilt media server for playback, so an external one is not necessarily required depending on your requirements.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

As mentioned in another forum post (https://supportforums.cisco.com/message/4036035#4036035), there's this document: https://supportforums.cisco.com/docs/DOC-22082 that has some sample sizes for 1 minute calls that you can use to extrapolate your file sizes.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

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