I don't think you can register the Jabber you are trying to use to a VCS. Only Jabber video can work thru a VCS. The Jabber you are trying to use (version 9.7.1) is built for Call Manager. You need to get Jabber Video (version 4.8.6) if you want to use Jabber with a VCS-E.
I think i know what the problem is, although I can't fix it immediately.
My problem - I only have 1 dns server which means everything resolves everywhere!
I've tried entering the expressway-e address in the manual connection details (removing the _collab-edge record) to no avail, thats why I keep getting these errors.
Is there any way we can force the jabber client to be in edge mode without actually having a _collab-edge srv record? Its always going to resolve _cisco-uds regardless of it being internal or on the internet. Until, of course, someone here gets the dns zoning issue sorted.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...