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New Member

Can you connect a handset to a Cisco touch 8 tablet that is connected to an MX200 (G1)?

I have a Cisco Touch 8 tablet that is connected to an MX200 (G1) and we would like to install a handset to use for privacy. The tablet has the same connector like an EX90 handset but when we connect it to the MX200, it does not seem to recognize that a handset is connected.

3 REPLIES
VIP Purple

No, the handset on the Touch

No, the handset on the Touch 8 is only supported on the EX devices where it is plugged directly in to the endpoint, and not on any systems where the touch works over the ethernet connection.

Wayne
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Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.
New Member

The Cisco touch is connected

The Cisco touch is connected direct to MX and not paired over network

 

So you are saying that the MX just does not support a handset?

Seems silly 

VIP Purple

Correct - the hanset only

Correct - the hanset only works on the EX, and only when directly connected.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.
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