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Change dial in number in TMS for video bridge

A user is requesting that the dial in (SIP) number for their video bridge meeting be a specific number.  After creating the meeting you can go into the conference settings of TMS and change the number.  However, it doesn't actually change it.  The number that it was created with is the only dial in that will work.  You can go to the MCU and change it there, however it only shows meetings that are currently happening.  This specific meeting is recurring and not for a few days.

I was curious if there is something missing with TMS that it isn't passing the new number to the MCU properly.  Any help is appreciated.

Thank you

  • TelePresence
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1 ACCEPTED SOLUTION

Accepted Solutions
VIP Purple

Change dial in number in TMS for video bridge

As far as I know there is no way to change a conference number within TMS yourself to make TMS connect the endpoints specifically to something you desire.  I tried that and got the same results as you, TMS will always use whatever it has auto generated for the route.

2 REPLIES
VIP Green

Change dial in number in TMS for video bridge

You could create a "permanent" conference on the MCU, then it'll always be there, with the same number.


Wayne
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VIP Purple

Change dial in number in TMS for video bridge

As far as I know there is no way to change a conference number within TMS yourself to make TMS connect the endpoints specifically to something you desire.  I tried that and got the same results as you, TMS will always use whatever it has auto generated for the route.

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