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Changing the Protocol of the Call from VCS

Hi,

I have CUCM > SIP Trunk > VCS > VCS Express. to place a call from IP phone to VCS, I am using Route Pattern to SIP trunk and in VCS I have a transform to get the required address like this 123@15.15.15.15

When I checked search history I found the following:

SubSearch (1)

    Type: Transforms

    Action: Transformed

    ResultAlias (1)

        Type: H323Id

        Origin: Unknown

        Value: 123@15.15.15.15

 

Why the call type is H323 not SIP? Can I force the VCS to use SIP?

Everyone's tags (1)
1 REPLY
VIP Purple

Does the SIP trunk from the

Does the SIP trunk from the CUCM have H323 enabled?

Is the endpoint calling from the CUCM side SIP only, what is it's calling protocol?

Little bit more information might be able to help, about the calling endpoint, CUCM trunk to VCS, etc.

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