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New Member

Cisco C40 presentation

Hi,

I have a question about the Cisco C40.

Setup is:

Multiple 50" led tv.

Cisco C40

Current situation when in connection and presentation.

First screen, presentation and far-end & near-end small.

Second screen, only presentation

Desired situation.

First screen, only far-end (full screen)

Second screen, only presentation (full screen)

I can't see the option in the C40. Upgrade to the newest software doesn't help.

Has someone an idea?

Thanks!

Greetings,

Peter

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions

Cisco C40 presentation

Excellent

Please mark this question as "answered" as it'll otherwise just sit here with "This Question is Not Answered".

Thanks/cheers

/jens

Please rate replies and mark question(s) as "answered" if applicable.
13 REPLIES
Silver

Cisco C40 presentation

Hi Peter,

My name is Mubashshir and I am from the Telepresence Support Team. Basically you will need to setup monitor configuration on the codec and the layouts and you should be able to achieve this setting.

Here are the required commands :

xConfiguration Video Monitors: DualPresentationOnly

xConfiguration Video Layout LocalLayoutFamily: PresentationLargeSpeaker

xConfiguration Video Layout RemoteLayoutFamily: PresentationLargeSpeaker

xConfiguration Video Output HDMI 1 MonitorRole: First

xConfiguration Video Output DVI 2 MonitorRole: Second

Please try this and share the results.

Please rate the answer using the stars below this post.

Regards,

Mubashshir Akhtar

Thanks Mubashshir Akhtar

Re: Cisco C40 presentation

Edit: Mubashshir beat me

I assume you have DualDisplay option installed, but have you configured the monitor role to what you want to do;?

I use the following:

Web GUI:

Advanced Configuration/Video/Output:

DVI 2: Monitor Role:First/Second/PresentationOnly - set to "PresentationOnly"

HDMI 1Monitor Role: First/Second/PresentationOnly - set to "First"

Works for me

/jens

Please rate replies and mark question(s) as "answered" if applicable.
Silver

Re: Cisco C40 presentation

Jens :-)

Between the name is Mubashshir.

Thanks Mubashshir Akhtar

Re: Cisco C40 presentation

Ooops, my apologies Mubashshir

/jens

Please rate replies and mark question(s) as "answered" if applicable.
New Member

Cisco C40 presentation

Hi Jens,

Thanks for your answer.

What do you mean with DualDisplay option installed?

I didn't install something extra between the new C40 software.

Greetings,

Peter

Silver

Cisco C40 presentation

Hi Peter,

Its not a software, its actually a license which is installed. Can you login to the Web GUI and then paste the output under the Installed Options.

It should look something like this :

Installed options:
NaturalPresenter, MultiSite, PremiumResolution

Regards,

Mubashshir Akhtar

Thanks Mubashshir Akhtar

Re: Cisco C40 presentation

He-he-he, beaten to it again.

The unit would most probably have been purchased with this option, which may or may not have been pre-installed prior to delivery.

Web GUI: Diagnostics/System Information - you see something like

Installed options: NaturalPresenter, MultiSite, PremiumResolution, DualDisplay

/jens
Please rate replies and mark question(s) as "answered" if applicable.
New Member

Cisco C40 presentation

Damm you two are fast!

Installed options: NaturalPresenter

NaturalPresenter is the only option.

Greetings,

Peter

Cisco C40 presentation

Contact your Cisco rep and order a dualdisplay license key.

/jens

Please rate replies and mark question(s) as "answered" if applicable.
New Member

Cisco C40 presentation

Okay! Thnx!

I will keep updating when i have the license installed.

Greetings,

Peter

Cisco C40 presentation

Don't forget to turn on dualdisplays when you get it

Good idea to take a look at the admin guide as well:

http://www.cisco.com/en/US/partner/products/ps11422/prod_maintenance_guides_list.html

/jens

Please rate replies and mark question(s) as "answered" if applicable.
New Member

Cisco C40 presentation

Thanks al for helping me.

I have the license and turn on the dualdisplay

Everything is okay now.

Greetings,

Peter

Cisco C40 presentation

Excellent

Please mark this question as "answered" as it'll otherwise just sit here with "This Question is Not Answered".

Thanks/cheers

/jens

Please rate replies and mark question(s) as "answered" if applicable.
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