Cisco Codec C20 defaulted admin password when upgraded to TC6.3.1 (OpenSSL Bug Fix)

mayank.sharma · ‎04-15-2014

Hi All,

Just to share.

I just upgraded my c20 from TC6.0.0 to TC6.3.1 (version that fixes the CVE-2014-0160 -aka Heartbleed bug).

The upgrade worked fine but the interesting thing is that the user I used to log into the codec is gone after the upgrade. Only user left on codec is "admin" with no password. So the upgrade seems to have defaulted the admin password and deleted earlier created user too.

The diagnostic is correctly reporting:

CRITICAL: Valid Admin Password

No admin password set. Please secure the system with an admin password

All the other settings still seem to be there.

Regards,

Mayank

Chad Patterson · ‎05-01-2014

Hey Mayank,

This is something I have seen once before but we were not able to reproduce it and the customer was not able to reproduce it either. Did this happen to more than 1 of your systems? Are you able to reproduce it?

mayank.sharma · ‎07-03-2014

Hi...

It seems to happen randomly. It happened again when we upgraded another endpoint from TC5 to TC7 via TMS this time.

So it definitely a random thing.

Regards,

Mayank