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Community Member

Cisco SX20 HDMI Screen Issues

Hello, I was wondering if someone had faced an issue when connecting a SX20 to a TV with HDMI connection, shows like parts of the screen as purple or something, or some bits of it.I just got a screenshot with it.

Regards.

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Cisco SX20 HDMI Screen Issues

could you try with another HDMI cable and make sure connections are not losse.

do this TV works fine when there is other input source ?

3 REPLIES
Silver

Cisco SX20 HDMI Screen Issues

could you try with another HDMI cable and make sure connections are not losse.

do this TV works fine when there is other input source ?

Community Member

Cisco SX20 HDMI Screen Issues

Hello, we tried another cable, much shorter around 3m, the one used was 15m, with the short one works fine. Thanks a lot for the answer anyways.

Cisco SX20 HDMI Screen Issues

Hi Mario,

We have had a lot of issue with running long HDMI cables and running 1080p, even with good quality expensive cables. You could try looking a Blue Jeans HDMI Cables, but there is a cost!!!

We now specify that for cable run over 10m, we use HDMI - Cat 5/6 extenders, and ultimately use Extron product that (so far, touch wood) have not failed.

Chris

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