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New Member

Cisco SX20 presentation to full screen

Hi!

i have a problem when i try to view content in full screen. Display goes black. Voice works fine but nothing is displayed. This happend when i change layout from sx20 codec to individual(presentation full screen) mode.

If i use other layouts its works fine. When it shares screen with presentation and participants. It works also when participants are up and presentation is below.

What can i do? is it resolution issue or what? Our customer want see presentation full screen mode because room is so big.

- Petri

2 REPLIES
Cisco Employee

HiWhat software and

Hi

What software and resolution are you using? Is this in a P2P, multisite, MCU Conference or not in a call at all? Is it the SX20 that is presenting or vice versa?

/Magnus

New Member

MCU conference. Software

MCU conference. Software TCNC6.3.0.3d8e7d1

Sx20 is participant in viewing role.

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