05-06-2014 09:57 PM - edited 03-18-2019 02:57 AM
Hi!
i have a problem when i try to view content in full screen. Display goes black. Voice works fine but nothing is displayed. This happend when i change layout from sx20 codec to individual(presentation full screen) mode.
If i use other layouts its works fine. When it shares screen with presentation and participants. It works also when participants are up and presentation is below.
What can i do? is it resolution issue or what? Our customer want see presentation full screen mode because room is so big.
- Petri
05-07-2014 12:01 AM
Hi
What software and resolution are you using? Is this in a P2P, multisite, MCU Conference or not in a call at all? Is it the SX20 that is presenting or vice versa?
/Magnus
05-07-2014 05:19 AM
MCU conference. Software TCNC6.3.0.3d8e7d1
Sx20 is participant in viewing role.
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