Cisco SX20 Quick Set Telepresence first time connection
I have a Cisco SX20 Quick Set Telepresence, that I just unpacked, installed physically and configured the IP address.
I'm certain that I'm missing some part of the initial configuration, because although the system is physically connected through the network to another Video Conference system (SONY PCS-XG55, this Sony system works fine we had it for a long time now), when I make a call from the SX20 it doesn't connect, instead almost immediately stops the call processand it doesn't say anything on the screen. If I check the log, I find so much information that I'm not really sure what is useful and what is not.
Just to give you a hint I found this that could be useful: "MC ERROR: TransactionActionStorage::removeAction no match for Disconnect callstackid"
Additionally in the troubleshooting page using the web connection to the Cisco SX20 system I get the following error:
“WARNING: Default Call Protocol
The default call protocol is set to H323, but system is not registered on that protocol. The system may not be able to make any calls. Please either change the default call protocol, verify that the protocol is enabled, or verify the H323 configuration”.
Any ideas as to what am I missing will be appreciated.
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