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Cisco SX80 will not register on CME 10.0

Hello, colleagues.

 

I'm trying to register a Cisco TelePresence SX80 to CUCM 10.0

I have last firmware version on SX80

Software
Name
s52020
ReleaseDate
2014-09-30
Version
TC7.2.1.cb31c3d

I added SX80 on CUCM as new device according to the Manual and

SX80 sucsessfuly provisioned by CUCM

Provisioned
 
 

But the SX80 shows this error message for SIP PROFILE (and SX80 unregistered to CUCM)

SIP Proxy 1

Status:
Failed: 404 Not Found
It's log from SX80
 
 
 
Nov  6 19:49:05.651 localhost appl[1212]: 39.67 PROV I: Provfsm: Prov_SIP_Restart_Ind doing re-provision
Nov  6 19:49:05.652 localhost appl[1212]: 39.67 PROV I: [requestItem] Requesting http://10.0.50.97:6970/CTLSEPe4c72268d360.tlv, state=ProvItemCTL (CTL requested)
Nov  6 19:49:05.653 localhost appl[1212]: 39.67 SipStack I: SipEvNotify - Unsubscribing (service-control) to 11857@localhost
Nov  6 19:49:05.653 localhost appl[1212]: 39.67 MWI I: [unsubscribe_unsolicited] un-subscribing to unsolicited req URI 11857@localhost
Nov  6 19:49:05.653 localhost appl[1212]: 39.67 SipStack I: SipEvNotify - Unsubscribing (message-summary) to 11857@localhost
Nov  6 19:49:05.659 localhost appl[1212]: 39.68 PROV I: [requestItem] Requesting http://10.0.50.97:6970/ITLSEPe4c72268d360.tlv, state=ProvItemITL (ITL requested)
Nov  6 19:49:05.664 localhost appl[1212]: 39.68 PROV I: [requestItem] Requesting http://10.0.50.97:6970/SEPe4c72268d360.cnf.xml.sgn, state=ProvItemConfig (config requested (either full or mini))
Nov  6 19:49:05.680 localhost appl[1212]: 39.70 PROV I: Ignoring upgrade to '' (same as current)
Nov  6 19:49:05.695 localhost appl[1212]: 39.72 PROV I: [provisionAdminPassword] config is not encrypted, therefore admin password will not be set
Nov  6 19:49:05.702 localhost appl[1212]: 39.72 PROV I: CUCMProvisionUser: Provisioned successfully (status=Provisioned)
Nov  6 19:49:05.705 localhost appl[1212]: 39.72 SipStack I: SipEv: New subscription to '11857@localhost', type 'service-control', unsolicited=1, timeout=0, autoResubscribe=1
Nov  6 19:49:05.705 localhost appl[1212]: 39.72 SipApps ERROR: SipSubscribeCnf(transactionId=4) unknown transaction
Nov  6 19:49:06.300 localhost appl[1212]: 40.32 PROV I: ExtensionMobility: Not enabled ('Login Unsuccessful' / 'Login is unavailable (22)')
Nov  6 19:49:20.164 localhost appl[1212]: 54.18 CAMERA I: No reply on CAM_IF_CLEAR
Nov  6 19:49:31.724 localhost appl[1212]: 65.74 CuilApp   User root(0) about to execute command '/Audio/SoundsAndAlerts/Ringtone/List' from unknown-host.
Nov  6 19:49:33.433 localhost appl[1212]: 67.45 SipStack I: SipEv: New subscription to '11857@localhost', type 'message-summary', unsolicited=1, timeout=86400, autoResubscribe=1
Nov  6 19:49:33.472 localhost appl[1212]: 67.49 SipStack ERROR: Failed to find flow for outbound proxy: 
Nov  6 19:49:36.260 localhost appl[1212]: 70.28 CuilApp   User admin(1001) about to execute command '/Provisioning/CUCM/CTL/Show' from 10.0.70.24.
Nov  6 19:49:36.280 localhost appl[1212]: 70.30 CuilApp   User admin(1001) about to execute command '/Provisioning/CUCM/ITL/Show' from 10.0.70.24.
Nov  6 19:49:50.166 localhost appl[1212]: 84.19 CAMERA I: No reply on CAM_IF_CLEAR
Nov  6 19:50:20.169 localhost appl[1212]: 114.19 CAMERA I: No reply on CAM_IF_CLEAR
Nov  6 19:50:50.172 localhost appl[1212]: 144.19 CAMERA I: No reply on CAM_IF_CLEAR
Nov  6 19:51:03.467 localhost appl[1212]: 157.49 SipStack ERROR: Failed to find flow for outbound proxy: 
Nov  6 19:51:05.702 localhost appl[1212]: 159.72 PROV I: [requestItem] Requesting http://10.0.50.97:6970/CTLSEPe4c72268d360.tlv, state=ProvItemCTL (CTL requested)
Nov  6 19:51:05.709 localhost appl[1212]: 159.73 PROV I: [requestItem] Requesting http://10.0.50.97:6970/ITLSEPe4c72268d360.tlv, state=ProvItemITL (ITL requested)
Nov  6 19:51:05.715 localhost appl[1212]: 159.73 PROV I: [requestItem] Requesting http://10.0.50.97:6970/SEPe4c72268d360.cnf.xml.sgn, state=ProvItemConfig (config requested (either full or mini))
Nov  6 19:51:05.733 localhost appl[1212]: 159.75 PROV I: Ignoring upgrade to '' (same as current)
Nov  6 19:51:05.743 localhost appl[1212]: 159.76 PROV W: new config identical to last config; prune
 
 
 
And it's CUCM message 
 
 
 
Date: Nov 06 19:15:57
Machine Name: CUCM
Severity: Error
App ID: Cisco CallManager
Message: : 29984: CUCM Nov 06 2014 16:15:57 UTC : %UC_CALLMANAGER-3-EndPointTransientConnection: %[ConnectingPort=5060][DeviceName=SEPE4C72268D360][IPAddress=x.x.x.x][DeviceType=688][Reason=3][Protocol=SIP][MACAddress=E4C72268D360][IPAddrAttributes=0][LastSignalReceived=SIPRegisterInd][StationState=wait_register][ClusterID=StandAloneCluster][NodeID=CUCM]: An endpoint attempted to register but did not complete registration
 
 
 

I hope somebody is able to point me in the right direction.

Thank you!

1 REPLY
New Member

The reason was that I didn't

The reason was that I didn't restart cluster after add device pack. After restarting sx80 registered to CUCM successfully.

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