We have installed a C60 Teleprense platfom . but we have a little pb . In fact when we enter a visio conf , we could see people on the far site , and they can also see us .
But when we move on the room we see some refresh on the screen and on the menu Call status on the Touchpanel we see in the Total Packet Loss a lot of errors only on recieve ( on the sending Total Packet Loss equal 0.0 %)
Also , the Jitter on recieve are growing and equal to 0 ms on the sending .
What is the call rate of the system at which you're making the call? Have you tried to decrease the call rate which might help to prevent the packet loss. As you mentioned that it only happens when you're moving on the conference, can you try to check what is the quality which is set on the input source. If the quality is set to sharpness, can you try to change the quality to Motion rather than Sharpness.
You can do that using the following command :
xConfiguration Video Input Source 1 Quality: Motion
Also please make sure that this is done for the main input source. If your main input source is 2, then edit the above command accordingly to change the setting on input source 2.
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