I have multiple Cisco touch 8 devices paired to C20 codecs, almost every morning when we check the systems there are 1 or 2 Touch Panels that are frozen. To get them out of this state we have to disconnect the power of the Touch panel and reconnect it, when it comes back up it works 100%.
These systems were origionally on TC6.2 and I downgraded to TC6.0.1 but this did not solve the issue.
I have attached the logs from this morning when this happened it seems like the Touch device froze at 04:34 and then I rebooted the device at 06:34.
After a long investigation we found that the night shift cleaners were cleaning the panels with wet cloths. This causes the panel to stop responding to touches however everything else on the panel remains functioning. We placed labels on all our panels requesting stating 'do not clean' since this was done we have not had another 'frozen' panel.
p.s. The panels should be cleaned with a dry microfibre cloth.
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The short answer is that you don't.... That isn't entirely true while at
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Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
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